Convergent Solutions Group
Digital Communications – Personal Connections
With our Customers Every Step of the Way
Empowering Business Communication Experience through Premise and Cloud based Voice, Mobility, and Self-service Solutions
EVALUATE
Our consultants work with your team on business optimization and productivity enhancements through digital transformation, business intelligence, and workflow optimization, while maintaining the sight of business objectives. We can offer the right solutions and help you choose the best infrastructure and consumption model for your business.
DESIGN
Our team of experts will generate and present state of the art solutions to seamlessly and efficiently integrate revenue driven intelligent technologies into your organization with premise-base, cloud or hybrid solutions -resulting in positive impact and system sustainability.
IMPLEMENT
Dedicated professionals with decades of experience ensure implementations are completed with the utmost accuracy and efficiency, while maintaining trust and coordination with all stakeholders. Our documentation, project planning, and process controls with open and consistent communication allow us to deliver best-in-class results and success.
SUPPORT
Our certified field service engineers, supported by an industry-leading operations team delivers consistently excellent response to both routine and emergency service requests. We offer a comprehensive range of Service Level Agreement standards for our service.
MONITOR
Whether premise-based, or in the cloud, we have the monitoring of your systems covered! The CSG Network Operations Center provides 7x24x365 system performance and alert monitoring, trouble resolution, as well as round-the-clock dispatch of local service experts with close support of the entire CSG team. You are never alone!
What are the right models for your organization?
Premise or datacenter, private, public, or hybrid cloud, perpetual or subscription…
Let us show you the strategic advantages of these models!
We Service Enterprise Customers in
Healthcare
Education
Government
Manufacturing
